- Items are entitled to be refunded or returned based on complaint.
- If an item is damaged during shipping, the item may be refunded for full compensation.
- We ask you to take into account the description of the item before requesting a cash refund. If the item matches the description, we have given it and you are unsatisfied, we are not responsible for a cash refund.
- Exchanges are granted on a case-by-case basis. Any item returned may be refunded for store credit.